TERMS AND CONDITIONS OF SALE
Payment Terms
Invoices are payable in full at time of delivery. Merchandise will not be left at the premises if payment is withheld for any reason. At our discretion, we may accept a partial payment for orders not delivered in full due to damage or defects in merchandise. Orders delayed by the customer for delivery will be due in full if not delivered or picked up within 2 weeks. Returned Checks, for any reason, will incur a $25.00 processing fee.
Special Orders
Special orders are designated by an (*) before the item ID. All special orders require a 100% non-refundable deposit before order is placed with the vendor. Once placed with the vendor, the order cannot be changed or cancelled. Special orders are non-cancelable and non-refundable.
Lead Times
Lead Times for Stock and Special orders are based on average past shipping experience from our suppliers. Delays beyond the control of Dallas Desk may occur and as such expected delivery dates are only approximate. Dallas Desk cannot guarantee specific delivery dates and is not responsible for factory delays.
Returns
Stocked new merchandise may be returned within 15 days of purchase with a 25% restocking fee. Merchandise must be in new condition. Used, Closeout, Damaged, Final Sale, or (*) Special ordered items are non-returnable. Request for refunds will be processed within approximately 10 business days and must be accompanied by Proof of purchase.
Delivery & Installation
Our delivery personnel are responsible for installing only the furniture indicated on this contract. An additional fee will be charged to move existing property to complete the delivery. We will not move or disconnect any electronic media device including computers to facilitate delivery without the expressed written permission of the owner or authorized agent. Dallas Desk assumes no liability for damage [including software applications and networks] as a result of any action so authorized. Electrical work must be done by a licensed electrician. Unforeseen complications requiring non-scheduled after hours delivery, elevator personnel, hoist or lift equipment will incur an additional charge. Dallas Desk personnel are not authorized to hang art, presentation boards, etc. This service is available for a nominal fee from independent installers.
Delivery Times
Quoted times of day for deliveries are approximate only and are influenced by shipping delays, weather, and traffic conditions beyond our control. Dallas Desk assumes no liability for consequential damages for any reason. Delivery Times that are restricted to specific time frames or Saturday’s will incur additional fees.
Independent Delivery & Installation
Dallas Desk assumes no liability for damages caused by service personnel not employed by Dallas Desk, Inc.
Customer Pick Up
Dallas Desk personnel will assist customers who wish to pick up their purchases. Dallas Desk assumes no liability for property damage or personal injury as a result of such action. Items must be returned to the dock for warranty work.
Inspection
Please inspect your new furniture purchases carefully. All defects and exceptions must be noted on the delivery receipt. Dallas Desk assumes no responsibility for merchandise after it leaves our premises or is signed for in good condition. Service Work may be provided for an additional fee.
Storage Fees
May be incurred if completed orders are not delivered/picked up within 14 days. Orders held over 14 days require payment in full.
Warranty and Service Policy
Dallas Desk at its option will replace or service new merchandise for a period of one year from original purchase date if determined to be defective due to workmanship or materials. Proof of purchase is required. Dallas Desk will charge an hourly service fee plus parts to repair defects caused by excessive use, abuse, and incorrect care or cleaning.
Damage from excessive temperature, humidity, or exposure to direct sunlight will result in a service fee as well. Fabrics, leathers, and vinyl coverings are not guaranteed against wear, fading, or inherent defects. Factory warranties beyond one year are subject to their own terms and conditions. Items returned to the factory for repair may incur freight and shipping fees.
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION SET FOR HEREIN
Please discontinue the use of damaged or defective product until repairs have been completed. Product picked up at Dallas Desk must be returned to our dock for warranty work. Contact Dallas Desk Customer Service at 972-788-1802.
Used, Closeout, Final Sale, Discounted, or Damaged Product, and Glass: ARE SOLD ON AN ‘AS IS’, “WITH ALL FAULTS’ BASIS”, AND DALLAS DESK, INC. DISCLAIMS ANY IMPLIED WARRANTIES WITH RESPECT TO SUCH GOODS.
Title
The buyer agrees to grant Dallas Desk, Inc., a purchase money security interest as defined in the Uniform Commercial Code in the merchandise {Collateral}. The buyer authorizes us to record a UCC-1 Financing Statement or similar document and appoints us attorney-in-fact to execute and deliver such document in order to show our interest in the merchandise [Collateral] on this invoice. Any security interest in the merchandise will cease upon payment in full. Customer agrees to pay all reasonable attorneys fees for collection.
THERE ARE NO OTHER AGREEMENTS, WRITTEN OR ORAL, OTHER THAN SPECIFIED ABOVE. CUSTOMERS SIGNATURE AND/OR DEPOSIT SERVES AS ACCEPTANCE OF THESE TERMS.
